Following total CX disruption due to the Covid19 Pandemic, CX Interglobal was born out of necessity to assist our clients to cope with the rapidly changing landscape and demands of customer interactions and employee engagements.
Customer experience is a top priority in today’s competitive economy. Companies are continuously looking for disruptive technology providers and partners to better communicate with their customers and elevate their service offering. As the name suggests, CX Interglobal has a strong focus on customer experience and is a true “BPO 2.0” company, as we provide tech-led solutions, a highly connected culture and a superior level of employee engagement, along with a fast and effective path to exceptional operational service delivery for our clients and their customers.
Our founders are pioneers in the international BPO industry in South Africa and contributed to creating the largest BPO offering in Africa. With the continued success of South Africa on the international GBS delivery stage, we have opted to create a small, niche, innovative BPO 2.0 business, creating sustainable employment opportunities in Africa and at the same time affording us the ability to be agile and responsive for our clients.
We predominantly service AUS, UK, USA and RSA markets with a portfolio of business ranging from large corporates to small start-ups. We are here to help, so no matter the size of company/campaign, we will tailor solutions to meet all budgets and requirements.